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Episode 3 30.03.2021
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How do you align 104 musicians, a world-class conductor, management teams, sponsors, and audiences toward a single artistic vision , while navigating a global pandemic? Ilona Schmiel, artistic and executive director of the Tonhalle-Gesellschaft Zürich, reveals the collaborative architecture behind one of Europe’s oldest orchestras. Subscribe for more episodes on how collaboration works in practice. Ilona Schmiel’s trajectory spans opera singing, the Olympic Winter Games opening ceremony in Lillehammer, Arena di Verona productions, and leadership of major German and Swiss musical institutions. At 30, she became the youngest artistic director in Germany , and a woman in a field dominated by men. Since 2014, she has led the Tonhalle Orchestra Zürich, founded in 1868 and recognized as Switzerland’s top symphonic ensemble. The conversation reveals how orchestral collaboration operates as a layered system. At the artistic level, the chief conductor, Paavo Järvi, provides the vision. But translating that vision into organizational reality requires management to achieve the same level of quality through entirely different means: scheduling, logistics, communication, fundraising, and stakeholder alignment. The objective must be defined first; without it, participants talk past each other and never reach a result. Schmiel describes the orchestra’s internal hierarchy as both enabling and constraining. The Western symphonic tradition prescribes clear roles, concertmaster, section leaders, individual musicians, creating a structure where collaboration happens within defined boundaries. But this hierarchy also means that when the conductor’s interpretation conflicts with a musician’s instinct, the collaborative process must absorb that tension without breaking. The discussion addresses the cultural dimension of collaboration directly. Managing an orchestra in Switzerland means navigating a consensus culture where decisions require broad buy-in. Schmiel contrasts this with more hierarchical organizational cultures, noting that Swiss consensus-building is slower but produces more durable commitment. The skill is learning to guide through consensus rather than imposing direction. COVID-19 tested every assumption about how the organization collaborates. Remote work broke down the informal communication channels that sustain trust between musicians and management. Schmiel learned that when in-person interaction disappears, communication must become clearer, more deliberate, and more polite , because there is no opportunity to explain context in person. The pandemic also forced a reckoning with relevance: if cultural institutions cannot demonstrate their value to society beyond entertainment, they will not survive the next crisis. On the broader role of arts organizations, Schmiel sees the Tonhalle as representing the human dimension of society , protecting and advancing what makes us human alongside economic considerations. This places her in a playing field with actors far beyond the musical world, requiring collaboration with policymakers, educators, and community organizations. When asked what she would change to improve collaboration, Schmiel’s answer is practical: financial independence. With sufficient resources, organizations can pursue quality without compromise, and then return that value to sponsors and society. The constraint is not human nature but economic dependency. Part of the Ernst Strüngmann Forum series on Collaboration, produced with the Convergent Science Network.
Tagged as:
collaboration Musicians orchestral management
About the author call_made
Both the triumphs of humanity and its most evil deeds have resulted from collaboration. In a time where humanity is required to aspire to the former and minimize the latter, the question arises of how collaboration arises and why it fails. Surprisingly, this phenomenon, so central to who we are, is not well understood. Hence, a collaborative effort is required to understand collaboration in its full biological, psychological, sociological, cultural, and economic complexity and to translate this understanding into operational impact. This series of podcasts is one step toward achieving these complementary goals. The Collaboration Podcast presents interviews with people who are central orchestrators of collaboration in various domains including business, government, science, art, health, sustainability, and the military. The discussions were conducted by Prof. Dr. Paul F.M.J. Verschure and members of the Program Advisory Committee of the Ernst Strungmann Forum on Collaboration (https://www.esforum.de/forums/ESF32_Collaboration.html) during 2021 and had the goal to sketch a map of opportunities, challenges, and obstacles in human collaboration. The forum took place in May 2022, and now we would like to share this series of interviews with a broader audience. The full report of the Forum will be published in 2023 by MIT Press. The podcast was produced by the Convergent Science Network (https://www.convergentsciencenetwork.org/). Context: The stability of social systems depends critically on realizing sustainable methods of “collaboration,” yet how and by which means collaboration is achieved is not clearly understood; neither are the conditions or processes that lead to its breakdown or failure. Collaboration can be understood as cooperation between agents toward mutually constructed goals. Part of the reason for our lack of understanding is that the phenomenon of collaboration is, by nature, a highly multidisciplinary problem, and effective research into its complexities has been difficult to achieve across the broad range of scientific and technical disciplines involved. The need for a fundamental understanding of collaboration, however, has become increasingly important. Not only does humankind demand answers as it attempts to address critical challenges at multiple scales (e.g., climate change, migration, enhanced automation, social and economic inequality), but ever-increasing technological and economic means of interconnecting people and societies are disrupting long-established, familiar patterns of how we interact. Radical technological changes that are ongoing have the potential to reshape collaboration in ways that are currently hard to predict or influence (e.g., by altering configurations in interaction, information creation, and modes of communication). On one hand, such changes could disrupt hitherto stable forms of collaboration by affecting critical communication channels and traditional roles, as can be observed in the rapidly changing patterns in governance, commerce, and social interaction. Conversely, technology could lead to the emergence of novel, successful forms of collaboration that deviate from traditional “hierarchical” architectures. Evidence of this can be seen in areas as diverse as highly automated manufacturing plants, the open science movement, collaborative software repositories, user-centered services, and the sharing of economy-based modes of organization. Without a fundamental understanding of the mechanisms, processes, and boundary conditions of collaboration, it is not possible to evaluate or predict which of these possible scenarios are sustainable or even plausible. The Forum “How Collaboration Arises and Why it Fails” (May 8–13, 2022, Location: Frankfurt am Main, Germany) Chairs: Andreas Roepstorff and Paul Verschure Program Advisory Committee: Jenna Bednar, Julia R. Lupp, Bhavani R. Rao , Andreas Roepstorff, Ferdinand von Siemens, and Paul Verschure
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